Cookies and Subprocessors
Djaodjin provides a great deal of transparency regarding how we use your data, how we collect your data, and with whom we share your data. To that end, we provide this page which details how we use cookies and subprocessors.
Cookies
Djaodjin uses cookies to provide and secure our websites, as well as to analyze the usage of our websites, in order to offer you a great user experience.
| Provider of Cookie | Cookie Name | Type | Description | Expiration | |
|---|---|---|---|---|---|
| Djaodjin | sessionid | Required | This cookie is used for role-based access control. | Session | |
| Djaodjin | csrftoken | Required | This cookie is used Cross Site Request Forgery (CSRF) protection. | Page | |
| Hubspot | messagesUtk | Chat Support | Required | This cookie is used to recognize visitors who chat with you via the [chatflows tool](https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser) | 6 months |
| Hubspot | __hs* | Chat Support | Analytics | These cookie is used for [visitor analytics](https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser) | 6 months |
| Hubspot | hubspotutk | Chat Support | Analytics | This cookie is used to track a [visitor's identity](https://knowledge.hubspot.com/privacy-and-consent/what-cookies-does-hubspot-set-in-a-visitor-s-browser) | 6 months |
| _ga* | Analytics | These cookie is used for [visitor analytics](https://policies.google.com/technologies/cookies) | 2 years |
You can change your preference about non-essential cookies at any time by following the instructions at the end of the General Privacy Statement.
Subprocessors
Djaodjin defines customer data as all data provided by the customer to Djaodjin through their use of Djaodjin services. Some customer data is personal data as defined under GDPR.
The Djaodjin Subprocessor List identifies subprocessors authorized to subprocess customer or personal data on behalf of Djaodjin to provide services to our customers. This list is applicable for all Djaodjin services that display this Statement where relevant.
Djaodjin publishes the names of any new subprocessors for its online services at least 30 days in advance of the subprocessor’s authorization to perform services that may involve access to customer data or personal data.
If you have questions about this list, please contact us at help@djaodjin.com.
Third Party Subprocessors
| Name of Subprocessor | Description of Processing | Location of Processing | Corporate Location |
|---|---|---|---|
| Amazon Web Services Inc (AWS) | Cloud Hosted Infrastructure, Data Hosting | United States | United States |
| Hubspot | Customer support ticketing system | United States | United States |
| Microsoft | Video Meeting Services | Australia, Brazil, Canada, France, Japan, Norway, Spain, Sweden, Switzerland, United Kingdom, United States | United States |
| Zendesk | Customer support ticketing system | United States | United States |
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